Privacy Policy

Motor Bay USA ("we", "our", "us") operates motorbayusa.com. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information we collect

We collect information you provide directly:

• Name, email address, and any message content you submit via our contact form or by emailing us.
• Order details and billing information when you make a purchase through our checkout.
• Vehicle inquiry information such as the unit you're interested in.

We also collect information automatically when you visit the site:

• IP address, browser type, and pages visited (via server logs).
• Cookies used for cart functionality and session management only — we do not use advertising trackers.

2. How we use your information

• To process your order and coordinate vehicle delivery.
• To respond to your inquiries and provide customer support.
• To send transactional emails (order confirmation, shipping updates).
• To improve our website and inventory listings.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment processing

Payments are processed through a secure third-party payment processor. We do not store your full credit card number on our servers. All payment transmissions are encrypted via SSL/TLS.

4. Cookies

We use cookies solely for essential site functions such as your shopping cart. We do not use third-party advertising cookies or cross-site tracking. You can disable cookies in your browser settings; this may affect cart functionality.

5. Data retention

We retain order records for a minimum of 7 years as required by US tax law. Contact inquiry records are kept for up to 2 years. You may request deletion of your data at any time by emailing us.

6. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of any marketing communications.

7. Security

We take reasonable technical and organizational measures to protect your information, including SSL encryption and limited staff access to personal data.

8. Third-party links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children's privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. The updated date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

11. Contact

Questions about this policy? Email us at support@motorbayusa.com or write to:

Motor Bay USA
161 SE 12 Street
Pompano Beach, Florida 33060
United States