Shipping Policy
Nationwide delivery — fully insured, handled with care.
Calculated from our facility at 161 SE 12 Street, Pompano Beach, Florida 33060 to your delivery address. All shipments are fully insured.
How shipping works
- Get a quote
Once you've chosen a vehicle, email us at support@motorbayusa.com with your zip code. We'll calculate the exact shipping cost based on distance from Pompano Beach, FL.
- Confirm & pay
We'll include the shipping cost in your total at checkout. You pay securely by card or Bitcoin.
- Vehicle pickup & prep
We prepare the unit for transport — fluids checked, battery secured, any loose parts removed or secured.
- Transport & tracking
A licensed, insured carrier picks up the unit. We send you carrier contact information and estimated delivery window once the unit is en route.
- Delivery & inspection
The carrier delivers to your address. Inspect the unit before signing the bill of lading. Note any visible transport damage on the delivery receipt before accepting.
Shipping rates
Local pickup is available at our Pompano Beach facility at no charge.
Transit time
Typical transit times from Pompano Beach:
- Florida & neighboring states: 2–4 business days
- Midwest & Northeast: 4–7 business days
- West Coast: 7–10 business days
Transit time starts after vehicle is picked up by the carrier, which is usually within 1–3 business days of payment clearing.
Insurance & damage claims
All shipments are fully insured for their purchase value. In the unlikely event of transport damage:
- Note the damage on the delivery receipt before signing.
- Photograph all damage immediately.
- Email us within 48 hours of delivery with photos and a description.
- We will work with the carrier and insurer to resolve the claim.
Questions?
Email support@motorbayusa.com — we respond within one business day.